Refund policy

The club wants you in gear you're glad to wear. If something's wrong, we'll set it right.

We issue refunds for:

• Items sent in error
  
  
• Damaged or defective products

Refund requests must be made within 30 days of the purchase date. To request one, contact us at concierge@newarrivalclub.com with your order number and a brief description of the issue.

This policy may be updated at any time without prior notice. For the current version, reach out to concierge@newarrivalclub.com